Legal background

Legal & Compliance

Official legal information for Marovelle Pty Ltd. Operating in Australia — key policies, consumer rights, complaints and data handling.

  • Entity: Marovelle Pty Ltd
  • ABN: 12 345 678 901
  • Address: Unit 5, 27 Cunningham Street, Newtown NSW 2042
Policy documents

Terms of Service — summary

These terms govern the provision of creative content and production services by Marovelle. Where services include advertising, content or editorial deliverables, intellectual property and licensing terms are set out below.

Scope is defined in written proposals. Changes after acceptance may incur additional fees. Delivery timelines are estimates and subject to client approvals.

Invoices are payable per agreement. Refunds are handled consistent with Australian consumer law; see Consumer Rights section below for details.

Unless otherwise agreed, Marovelle grants a licence to use delivered content for the agreed channels. Underlying raw footage or source files may be retained and licensed separately.
Full Terms (PDF): Download

Consumer rights (Australia)

Marovelle complies with the Australian Consumer Law (ACL). Consumers are entitled to remedies where goods or services fail to meet consumer guarantees.

TopicWhat to expect
Faulty serviceWe will remedy, refund or replace as required under ACL.
RefundsCase-by-case — refunds processed within 14 days when eligible.
External escalationACCC & State fair trading offices handle unresolved complaints.
Useful contacts: ACCC (accc.gov.au), NSW Fair Trading.

Privacy & Data Handling

We collect personal data necessary to deliver services and support. Personal information is handled in accordance with our Privacy Policy and Australian privacy law (Privacy Act 1988).

  • Data storage: secure, access-controlled systems.
  • Retention: kept only as long as necessary for service and legal obligations.
  • Third parties: processors engaged under contract with data protection obligations.
Data protection

Complaints & Legal Notices

Use the form below to submit formal complaints, takedown notices, or other legal enquiries. We will acknowledge receipt within 5 business days.

Legal contact

Legal representative

Representative

Marovelle Pty Ltd
legal@marovelle.site
+61 429 753 184

We treat notices seriously and will respond according to Australian law.

Policy documents & archive

Current policies and archived versions available below.

Privacy PDF
Privacy Policy
View full policy
Terms PDF
Terms & Conditions
Download PDF
Cookie policy
Cookie Policy
Download PDF